Privacy Policy

Effective Date: 11th November 2025
Company: Nowaski Pharmaceutical

At Nowaski Pharmaceutical, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By accessing our website or making a purchase, you agree to the terms of this policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

Account Information: Full name, email address, phone number, business details, and password when you create an account.
Order Information: Billing address, shipping address, and payment details (POS reference or bank transfer confirmation).
Communication Data: Messages, inquiries, or correspondence sent via our website or customer support.
Technical Data: Browser type, device type, IP address, and website usage analytics.

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders.
Verify and confirm payments (POS or direct bank transfer).
Communicate with you regarding your orders, account, or support requests.
Provide account access, order history, and secure login.
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.

3. Payment and Security

No Cash Policy: For security reasons, we do not accept cash payments. Payments are strictly made via POS on delivery/pickup or direct bank transfer.
We do not store sensitive payment information such as card details. Bank transfers are made directly to our official account, and POS transactions are processed securely at the point of service.
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, misuse, or loss.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited information with:

Delivery personnel (only your name, address, and contact number) for order fulfillment.
Regulatory authorities if required by law.
Service providers who assist in hosting, analytics, or website operations, under confidentiality agreements.

5. Customer Accounts

Customers are required to create an account before making purchases.
Your account helps us track your orders, provide repeat purchase convenience, and maintain secure B2B operations.
You are responsible for keeping your login details confidential.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

Enhance user experience.
Track site performance and improve features.
Remember your preferences during browsing.

You can adjust your browser settings to refuse cookies, though this may affect website functionality.

7. Your Rights

You have the right to:

Access and update your personal information.
Request correction of inaccurate data.
Request deletion of your account (subject to record-keeping laws).
Opt out of marketing communications at any time.

8. Data Retention

We retain your information only for as long as necessary to:

Fulfill orders and services.
Comply with legal, regulatory, and accounting obligations.
Maintain business records.

9. Changes to this Policy

Nowaski Pharmaceutical may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Nowaski Pharmaceutical
???? No 1 ABC street
???? 12345678
✉ contact@nowaski.com